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Innovate! 

A Guide to Future-Proofing Your Customer Service

Customer service teams must always keep one eye turned towards the future. 

This book covers the top scenarios to help future-proof your Customer Service, from how to use Artificial Intelligence to decrease the number of hours spent escalating tickets, to ways to automate survey deployment and result sorting.

With 62 pages of best practices and ideas on how to innovate and improve your customer success processes.

Inside the Book

IT Support Ops

- Using A.I. in Customer Service

- Innovative Survey Automation

- Seamless Order Onboarding

- Pre-emptive Support

- Omni-Channel Help

- Integrated UCaaS

- eCommerce RMA Automation

"These automations makes our customer success team better without any extra work for them, or any distractions for the dev team."


Cheryl Feldman 
App Admin at Namely

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